Welcome to our store, we have:
1. Best Price- Superior Fabric, Advanced Custom Craftsmanship, Accurate Measurements and Complete QC System.
2. Custom Made Service- All of our gowns are made to order and can be customized & altered according to your requests.
3. Timely Delivery- Shipment around 7-10 working days after the order is confirmed.
4. Rush order is available, please contact seller for more details.
Made to measure
We can also offer free custom made service, please provide us with the following size parameters.
1. Bust = ___ cm/inches.
2. Waist = ___ cm/inches.
3. Hips = ___ cm/inches.
4. Height (from top of head to the floor without your shoes) =___ cm/inches.
5. Hollow to floor with shoes =___ cm/inches.
6. If you have any other special requirements, please don't hesitate to contact us.
Please read notes below carefully before placing your order. If you have any questions, please feel free to contact us.
A. The product does not include any accessories such as gloves, wedding veil or petticoat, price is for one dress only.
B. Affected by many factors, such as cutting skills of different tailors, photography lighting, camera angles and different electronic displays, there may be minor difference between the dress you receive and the pictures above. Please allow few slight differences, which is a normal phenomenon as our dresses are replicas, thanks for your kind understanding.
C. Before ordering, please read this listing carefully and ask all your questions. We will reply as soon as possible.
D. We strongly recommend you to have your measurements taken by a professional before buying any gown online. Please refer to the measurement instructions and measure yourself carefully.
E. Dress can be made in Custom Size, Color, Design.
F. All dresses are not in stock, production begins after the order is confirmed.
Q: Processing time and delivery time?
A: In general, our processing time around 7-10 working days, rush order is available too. The delivery time depends on the shipping method you choose.
Q: Can you make alterations on the original design?
A: Yes of course, please contact seller first.
Q: How to custom made dresses?
A: You can send us pictures of your dream dress, we will tell you the price if the materials are available, then give you payment link after your confirmation.
Q: What should I do if there's something wrong with the dress?
A: Please tell us at first, we will try our best to help you solve the problem. If it's our mistake, we will be responsible for it.
Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you one minute. If you aren't satisfied, please don't give us negative feedback immediately, please contact us first, no matter what happens, We believe that we can find a best way to resolve the problem. Thank you for your understanding.
Below information just for guide, can not be 100% correct, kindly note
1. As an honest seller, we guarantee the dress will be 90%- 99% same as original picture showing. If you want 100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your understand.
2. Dresses does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress! If you want accessories, please contact us!
3. Customized Size (Including Plus Size)/ Color need extra fee USD30.00.
4. Any changes of Size/Color/Special Request are not acceptable after order placed exceeds 24 hours.
5. If you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).
6. We Promise Shipping Dress within 10-15 days(not big order), usually shipped by Aliexress standard shipping way and this is free.
Delivery Time: 15-30 working days to major destinations, not remote countries.
If you need urgent, please contact us to ship by fast shipping(like DHL,Fedex...), but this need you pay extra fee. otherwise we will insist shipping by post air mail.
Your satisfaction is of the most importance to us.
Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Dear, desses by custom-made All of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understand it, we will do the best for you, we are sincerly hope you can love it, thank you so much!
1.Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
3. Return Process
<1> Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.
<2> Once we approved your request, please send the item within 5 days.
Custom Made :Accept Custom Made Size And Accept Custom Made Color!
You can choose any size to make the order and leave us a message of your own measurements as following will be okay !
1) Bust ______ 2) Waist ______ 3) Hips________
4) Hollow to floor without shoes on ______
5) Natural height without shoes on________
6) Estimated shoes heel height that may use for this dress _______________
Attention : For normal size ,we offer free custom made , but if the size is too big, surpass 18W, it will need 20$~35$ extra fee !
About Us Vkiss
our wedding dress factory is a professional & brand name factory in China for 10 years. We supply wedding dresses, evening dresses, prom dresses, cocktail dresses, bridesmaid dresses, Because of our high quality control, best sales service, fast delivery time and competitive price, our dresses are sold very well in lots of countries (such as America, Canada, Mexico, Brazil, Russian Federation, England, Chile, Australia, etc.) We are flexible and can make dresses according to your requirements.
Vkiss Dress loves you and we want to make you happy. So please read the return policy below carefully.
1. When making an order, please pay careful attention to item details and sizing information. If you have any questions,
we're happy to help; send all product inquires to me via alibaba and we'll get back to you as soon as possible;
2. Pls contact us within 2 days (48 hours) after the reception of parcel and state the problem of items and reason for return;
3. Items should be returned in its original condition without signs of wear, tear or odors;
4. Return shipping cost would be charged by buyer. It would be buyer’s responsibility to pay for the shipping fee of sending
back and exchange;
5. It would not be considered to return items without any quality problems.
Dear buyers, we can customzie the size and color you.
You can tell us your own measurements:
(Bust: cm; Waist: cm; Hips: cm; Shoulder to shoulder: cm; Shoulder to waist: cm; Shoulder to floor: cm; Height: cm)
And you can contact our customer services and show us the picture of the color that you want.
1. We would like to send dress picures to your e-mail before sending goods, so that we could fix a litter you dont like and make the dress perfect when you get the dresses. It is good for us,you culd get the dresses you really like .However,you need tell e your e-mail address.
2. We could need most of your reqirements,such as express company,
delivery time if your party is very near,materials and change some details of dresses.
3. 5-10%discount after first orders.
Same to the picture , or you could also choose your favorite color)
1. Standard size
2. Measured by yourself
Please contact us if you have any questions about our available sizes.
You could do the payment online by credit, also you could send our bank account by TT or Western Union.
We would like to choice the DHL .UPS .EMS as the express ,if you have any specil requirements about the company of express, please tell us.
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
2.Our Cancellations Policy
- Orders canceled within 24 hours of payment confirmation* will be eligible for a full refund.
- Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
- Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
- Once your order has been shipped, it can no longer be cancelled.
3.Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
When you get the goods, please give us your feedback, so that we can do some improvement and can provide better service. Your feedback would be very greatful.
Please contact us before leaving any negative or neutral feedback We would like to solve the problem together with voice call talking.My SKYPE address: stevensumeilun
4).Hollow to hem of skirt:_cm.
5).Color:_(choose from our color chart or same as picture color)
1).Shoulder to Shoulder:_cm
If you choose custom dresses,
please provide us with your measurement size in cm/inches.
1.Full Bust = ___
2.Waistline = ___
4.Height (from head to floor without your shoes) =___
5.High heels =___
6.Height from hollow to floor=___
7.The date the dress will be worn.
8.If you have any other special requirements, please do not hesitate to contact us.
Please read the following notes carefully before placing your order.If you have any questions,please feel free to contact us.
Whether you choose a standard size or give us your custom measurements, all our dresses are personally tailored for you from the pictures.So we strongly recommend that you have your measurements taken by a professional tailor with your under wear on before buying any gown.Or ask your relatives or friends to measure yourself according to our measurement instructions. If you need more details about how to measure,please contact us for measuring instructions.And there is no additional charge for custom dress.If you want to order this dress in custom size and custom color,you can choose random size and color when you place a order ,then leave a message to us of your custom size and color .
HOW TO MEASURE
A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-measure
1/Time: Standard Shipping: AliExpress Standard Shipping 10-25 days, some counties may need more time.
Seller Shipping: 7-20 days.
*Expedited shipping:DHL/UPS/FedEx 3-15 days.
*We usually send our product by AliExpress Standard Shipping. It is a safe shipping way, but a little slow.
*If you need your dress in a hurry, please choose a fast shipping way, such as DHL, Seller's Shipping Method.
*It is not including our production time(5-15 days).
2/Customized: All of our dresses can be customized made size/color/design and so on.just contact with me.
3/Return Policy: As a honest seller,we can't promise 100% same as original style because of different price. Please carefully paid if you still insist on exactly same.Accept return packing full returns.
4/Accessory: The dress is not including any accessories like veil, petticoat, gloves, etc without special notice, if you want buy some accessories, please kindly contact us when you place the order.
5/Worn date: For the sake of timely delivery, it is deeply appreciated with your kind providing the date of your wedding or party in the columnof "order remarks" when you proceeding the order check out.
6/Others: Any doubt please contact with us.We will reply you within 12 hours by online message.